FAQ
Frequently Asked Questions
Quick answers about shopping at Kings AC Supply — our store, delivery, installation, repairs and the energy programs we work with.
Where is Kings AC Supply located?
Kings AC Supply is located at 5504 3rd Avenue, Brooklyn, NY 11220, between 55th and 56th Streets. Stop by the store to see air conditioners, heating systems and home appliances in person.
Coming soon: Our second location at 8140 New Utrecht Avenue, Brooklyn, NY 11214.
What are your store hours?
Kings AC Supply is open every day of the week, from 8:00 AM to 6:00 PM, including weekends. That makes it easy to visit before or after work.
Do you offer wholesale pricing?
Yes. Kings AC Supply is a wholesale and retail HVAC supplier. We offer volume pricing for licensed HVAC contractors, installers and building managers — call (718) 285-2888 or (718) 880-0112 to discuss your project and pickup options. Our Brooklyn warehouse keeps deep stock of Gree, Livo and other top brands.
What languages do you speak?
Our Brooklyn team serves customers in three languages: English, Español (Spanish) and 中文 (Chinese — Mandarin and Cantonese). Call, visit or shop in the language you are most comfortable with.
What products does Kings AC Supply sell?
We sell air conditioners and heating systems alongside home appliances. Our range includes window units, through-the-wall ACs, ductless mini-splits and heat pumps, as well as refrigerators, freezers, washers, dryers, microwaves and hood ranges. We stock Gree, Daikin, Mitsubishi, Samsung, Whirlpool, GE and Frigidaire.
Do you offer free delivery?
Yes. Kings AC Supply offers free delivery anywhere in New York City on the equipment and appliances you purchase from our store, so there is no extra cost to get your new unit home.
Do you install air conditioners and appliances?
Yes. Our team provides professional installation for air conditioners, heating systems and home appliances. We can also remove and haul away your old unit when we deliver the new one.
Do you repair air conditioners and appliances?
Yes. We offer repair service for cooling, heating and appliance issues. Our team can assess the problem and help you decide whether a repair or a replacement is the smarter choice.
Is Kings AC Supply a Con Edison contractor?
Yes. Kings AC Supply is an official Con Edison contractor and a participant in the New York State Clean Heat program. This means we can help eligible customers explore energy-efficient equipment and the incentives that may apply.
How do I choose the right size air conditioner?
Bring your room measurements to our store or call us and describe the space. We consider square footage, ceiling height, sun exposure and window size to recommend a unit with the right cooling capacity, measured in BTUs.
What areas does Kings AC Supply serve?
Kings AC Supply is based in Brooklyn and serves customers across New York City. Free delivery is available throughout NYC on the products you buy from us.
How can I contact Kings AC Supply?
Call our 3rd Avenue store at (718) 880-0112 or (718) 285-2888, or call our new Bensonhurst location at (718) 619-1888. The 3rd Avenue store is open daily from 8:00 AM to 6:00 PM. You can also visit us at 5504 3rd Avenue, Brooklyn, NY 11220.
Still Have a Question?
Our team is glad to help. Call us or visit the store and we will walk you through your options.